September 2008

New Client - Premier Dispatch

APC's network now comprises over 125 member depots all working closely together to provide an unrivalled national network with local knowledge, care and service. It offers:

Many of its competitors are huge impersonal conglomerates – APC is the only one with a truly independently owned network. And when you call APC you get real people, people who care about your parcel and the service you are receiving - not a faceless call centre. To ensure that high standards are maintained, depot performance is closely monitored and audited by APC Head Office through a variety of means. We can afford to be rigorous – we have a waiting list of suppliers desperate to be part of the success story that is the APC overnight network. Our reputation has been built by the quality of service we deliver. We are determined to make sure it stays that way.

August 2008

New Client - WM Taylor Swimming Pools Ltd.

Offering a bespoke pool design and build service from start to finish, WM Taylor Swimming Pools will bring over 30 years of experience to your swimming pool, spa, sauna or steam room project. In that time, we’ve carried out some 1,000 installations for clients that include leading hotel and health club chains, public and private leisure operators, Premier League football clubs and numerous private commissions all over the UK. Each one unique; each one truly individual solution to the demands of the individual customer.

What they all have in common, however is the professionalism, quality and exacting standards that characterise every WM Taylor project. Using state of the art Auto CAD technology, our designers and consultants will help you explore all the possibilities, working with you to take your pool project from conception to a fully researched and approved design. Not just that. Together, the WM Taylor group of companies offers engineering survey, construction, tiling and plant room installation. So you get a professionally controlled and co-ordinated service delivered to your specific requirements and budget. Even then, our work isn’t finished. Our after-sales and maintenance programme will ensure that your pool remains a fully functional, first class leisure facility for many years to come.

February 2008

New Client - Campbell Miller Tools Ltd.

Trading since 1951, Campbell Miller Tools Ltd was the first shop in the UK to become a Bosch Power Tools distributor. Based in Glasgow, it is a family run business supplying power tools and consumables to a wide range of trades from oil to rail and from heavy fabrication to marine. It also offers a hire service, on-site expertise and extensive service facilities. Trading since 1951, Campbell Miller Tools Ltd was the first shop in the UK to become a Bosch Power Tools distributor

January 2008

New Client - CPMS

New Client - Rowan Timber

Are a family owned business, established in 1979, and now one of Scotland’s leading suppliers of timber, sheet and joinery services to the building trade and construction industry. Rowan Timber’s head office and sawmill at Plains, near Airdrie, Lanarkshire, includes joinery workshops supplying bulk orders for staircases, doorsets and JJI-Joists to major house builders nationwide.Our branch network at Airdrie, Ayr, Bathgate and Dunfermline supply a full range of timber and other building materials to local tradesmen and individuals.

November 2007

New Client - T.O.M

At T.O.M. we pride ourselves in the ability to offer a first class, quality service to both private and public sectors. Located centrally we are positioned ideally for access to the major road networks in Central Scotland. Over 10 years the business has grown to encompass a full range of services, including Vehicle Rentals & Sales, Auto Electrics, Vehicle Recovery, M.O.T. Testing and a fully equipped Body Shop and Repair centre. We are committed to ensuring that we remain abreast of technological advances with continual investment into new technology and training. Our Business Account service allows business users to manage all of their vehicle leasing requirements through a single account.

September 2007

New Client - Hunter Demolition

July 2007

New Client - Pirtek

In 1988 Pirtek enter the UK marketplace and is now the Number One Provider of fluid transfer solutions & on-site repairs for hydraulic hoses, pipe fittings & couplings in Europe, with service centre locations and on-site teams working in Belgium, France, Germany, Ireland, Netherlands & the UK.

Pirtek's mission is to provide the fastest and most convenient service available, 24 hours a day, 365 days a year to industries including:

By offering a comprehensive range of fluid transfer solutions, products & services.

June 2007

New Client - Intelligent Waste Solutions Ltd.

Intelligent Waste Solutions Ltd. are a waste management company with a difference... we help customers fully understand all of the current legislation issues whilst guiding them towards the most cost effective and obtainable route of recycling / disposal.

May 2007

New Client - Paterson Builders Ltd.

Patersons as a company have undergone changes to the shape and strategy of our activities and now focuses on becoming our Customers partner of choice in the services that we provide. We do understand that this requires total dedication to our Customers and we constantly drive to improve the quality of our service delivered.

Our expertise in the Building Reinstatement sector has led to the consolidation of many long term business relationships.

With over 135 years of history steeped in the full spectrum of property issues, we see ourselves as the natural business partners to implement a bespoke programme of property care and reinstatement.

March 2007

New Client - SCS Group

Formed in 1960, the SCS Group remains privately owned whilst now employing over 300 staff.

Having built upon an enviable reputation for providing a high quality, cost effective service, SCS is ideally placed to offer a comprehensive range of cleaning and building maintenance services throughout Scotland and the rest of the UK.

SCS Group offer a complete Facilities Maintenance service and indeed work closely with the major Facilities Management companies.

New Client - Munro Wholesale Medical Supplies

Munro Wholesale Medical Supplies Limited is the largest privately owned independent medical supplier in the UK, and it is the core business of the Group. Operating as an ISO 9002 accredited full-line pharmaceutical wholesaler, the company holds over 23,000 product lines encompassing ethicals, generics and parallel imports as well as a mobility range of products and clothing, toiletries and perfumes.

Operating from a state-of-the-art facility in East Kilbride, Lanarkshire,and depots in Aberdeen, Northern Ireland and most recently, London, the company has developed a sophisticated logical distribution system to ensure optimum service with twice daily deliveries to customers throughout the United Kingdom and Northern Ireland.

New Client - Fife Warehousing Group Ltd.

Known until recently as Fife Warehousing Company, was established in 1963 and provides domestic and commercial removals and storage, self storage, serviced warehousing, handling, fulfilment/packaging, stock control, distribution and miscellaneous services. The group also operates a diverse portfolio of commercial property in Central Scotland, available to lease on flexible terms with opportunities to expand as businesses grow.

New Client - MTS Recovery

Scot Serve Ltd

What they Said:

During these (perceived) times of “doom and gloom” within our country I felt compelled to drop you a quick mail to congratulate you on having a very thorough and professional work ethic and team representing your business.

Having just had our tracker system installed over the last few weeks I would like to bring to your attention that to date I have received excellent service and continued attention to detail from Robert in Sales, Craig in Installations and Debbie in Training, combine this with their enthusiasm to their role and you have the perfect mix. As a business owner myself I know the hardship you go through to find the right staff, in my own company I expect high standards and it’s great to deal with another Scottish business who clearly have these key attributes in place . You would think customer service is easy, how many companies do you know who excel in this area, unfortunately very few these days, so once again well done.

We will be looking at our phone systems later in the year and due to your excellent service so far, you will be first on my list of contacts.

Keep up the good work.

Best Wishes

Graeme

Graeme Clark - Managing Director

Rowan Timber

What they Said: We have had the systems in place since March 2003 and have found them to be invaluable, due to our line of business.

We provide a mobile service to our customers, and the system has helped in the fact that we know where all our engineers are, which in turn helps with the allocation of jobs etc. It has also cut down the cost of our mobile telephone bills due to the fact that we don't have to continually call the engineers to find out where they are etc. It has been very helpful when customers have complained about labour charges, saying that the engineer was not on site for this length of time. Before we had to take this at face value and offer credits etc. now we send the customer one of our detailed reports for the vehicle in question and they cannot dispute what's in front of them.

We regularly run off reports for all the vehicles, which gives us their idling times etc, we then show the engineer. Doing this, we have managed to dramatically reduce the idling time over the past year as the engineers are now aware that we can see everything in the reports, which in turn has reduced fuel costs.

We have also dramatically reduced the engineers' use of the vans for personal use. Before it was all based on trust and with some this was abused. Now, there is little or no use of the vehicles and if the vans are used then we expect the fuel to be replaced.

We then decided to have dongles installed on our crimping machines. This allows us to tell if the machine is being used out of hours when the engineers are not on call, which in turn would alert us if stock etc is going missing.

Overall, the systems have been a great help to us in the management of our depots, customers, engineers and vehicles. Operating from a state-of-the-art facility in East Kilbride, Lanarkshire,and depots in Aberdeen, Northern Ireland and most recently, London, the company has developed a sophisticated logical distribution system to ensure optimum service with twice daily deliveries to customers throughout the United Kingdom and Northern Ireland.

Stalker Transport

What they Said: We are very new users to the system and are still just toying with it's immense capabilties. However, even at such an early stage already we have found it is saving us money and offering us numerous advantages. We are delighted with our purchase.

One of our biggest fears was the reaction of our drivers in that perhaps they would perceive the system as a 'spy in the cab'and obviously be resentful of that. However, after sitting them down and explaining to them the reasons behind us going down the 'tracking' route they have been suprisingly receptive to the idea and have offered their full co-operation.

As we have had latching switches fitted to the vehicles and issued the drivers with I.D. tags, eventually we intend to use the system to produce time sheets and W.T.D. records, thereby vastly reducing the amount of paperwork expected from the drivers.

Not only does this system hugely increase the security of our fleet, it is already improving our traffic planning, reducing dead running mileage which in turn is saving us fuel - a very expensive commodity. Our traffic operators are spending less time on the 'phone to drivers because they can now see at a click of a button where our vehicles are and how long it is going to take them to reach their destination. Because some of the drivers' habits have changed, we are also seeing savings on our weekly wages bill.

We have spent months researching and trialling the various companies and systems available on the market today as we were very conscious that this was a huge step and investment for us and we needed to get it right - I can now confidently say we have.

Integra has jumped through hoops for us and are continually bending over backwards to work with us to produce the bespoke reports we are requesting. Nothing is too much trouble for them - their professional service and continuing support has been amazing.

We made the right choice - Integra Telematics was the right choice.

Founded in 1968, Stalkers Transport operate a fleet of 60 vehicles offering flexibility of vehicle choice and their years of haulage and handling experience enable them to provide a cost effective service for customers.

www.stalkerstransport.co.uk

Dyno Rod Glasgow

What they Said: The Integra system is ideal for allocating jobs based on real time van locations as is required by Dynorod all day every day, we have also found it very useful for guiding lost drivers to their jobs and we have noticed a definite improvement on our fuel wastage.

Dyno-Rod are the acknowledged experts in solving drainage problems in the home or commercial premises.

Founded in 1968, Stalkers Transport operate a fleet of 60 vehicles offering flexibility of vehicle choice and their years of haulage and handling experience enable them to provide a cost effective service for customers.

www.dyno.com

Contraflow Ltd

What they Said:The system has helped us to see exactly what time our guys are arriving on site and leaving site which helps us to clear up queries from clients over timings.

Contraflow have carried out mobile lane closures for a variety of maintenance operations including grass cutting, weed control, timber boundary fence repairs, white lining, lighting inspection and deflectograph surveys on behalf of local authorities and private contractors. They can undertake works from the planning stage of maintenance operations through to completion, including liaising with works vehicles and logging traffic counts as required. Alternatively they can offer equipment for use under your own direction.

www.contraflow.co.uk

Core Drilling Specialists Ltd

What they Said: The Integra system is great for getting drivers time sheets and of course the security aspect gives us peace of mind.

Core Drilling Specialists Ltd use the latest equipment and over 25 years experience on projects such as the St Enoch Centre and Rosyth Royal Dockyards.

www.coredrilling.co.uk

John W Hannay & Co Waste Management & Recycling

What they Said: What they Said: We have been using the Integra route optimization feature which has enabled us to get an extra 2 or 3 jobs per week on some of our wagons. Across our fleet that makes quite a difference.

Drawing upon their knowledge and experience in the industry as well as customers' suggestions Hannay have developed a range of innovative solutions proven to reduce waste disposal and landfill costs through increased recycling and better environmental management.

www.hannay.co.uk

Pirtek

What they Said:We have had the systems in place since March 2003 and have found them to be invaluable, due to our line of business.

We provide a mobile service to our customers, and the system has helped in the fact that we know where all our engineers are, which in turn helps with the allocation of jobs etc. It has also cut down the cost of our mobile telephone bills due to the fact that we don't have to continually call the engineers to find out where they are etc.

It has been very helpful when customers have complained about labour charges, saying that the engineer was not on site for this length of time. Before we had to take this at face value and offer credits etc. now we send the customer one of our detailed reports for the vehicle in question and they cannot dispute what's in front of them.

We regularly run off reports for all the vehicles, which gives us their idling times etc, we then show the engineer. Doing this, we have managed to dramatically reduce the idling time over the past year as the engineers are now aware that we can see everything in the reports, which in turn has reduced fuel costs.

We have also dramatically reduced the engineers' use of the vans for personal use. Before it was all based on trust and with some this was abused. Now, there is little or no use of the vehicles and if the vans are used then we expect the fuel to be replaced.

We then decided to have dongles installed on our crimping machines. This allows us to tell if the machine is being used out of hours when the engineers are not on call, which in turn would alert us if stock etc is going missing.

Overall, the systems have been a great help to us in the management of our depots, customers, engineers and vehicles.

http://www.pirtek.co.uk/

Integra Telematics

“ Not just another tracking company ”

Integra News

Testimonials

Contact Us

Integra Telematics Ltd.
Suite 2/06
Hillington Park Innovation Centre
1 Ainslie Road
Hillington Park
Glasgow
G52 4RU

t 0141 585 6452

f 0141 585 6301

e enquiries@integratelematics.com